Reach 100% of Your Customers
The issue with sending post-purchase surveys via email is usually the open rates, which at best reach 20%-25%.
But when you show the survey directly on the thank you page, 100% of your customers see it before they even leave the store after their first purchase.
4 Question Types
You can combine 4 types of questions in any way you like to get the answers you need from your customers.
The question types available are:
- Radio buttons
- Free text
Create as many surveys as you want, and activate as many of them as you need at the same time.
You can use ReConvert’s Triggers feature to display different surveys to different people and at different times.