Brand Persona 101: How to Create an Amazing Persona for Your Business

Despite the significant human effort involved in building a brand, it's crucial to remember that a brand exists primarily in people's minds. 

We often discuss brands in terms of their values, voice, and personality, right? Well a brand persona is the culmination of each of these aspects. Or more accurately, each of these characteristics is an extension of a brand’s persona.

A brand persona is a comprehensive avatar representing an idea or abstract data. 

According to, its purpose is to provide a "reliable and realistic representation," making it ideal for conveying a brand's essence. 

Creating a consistent brand image and tone is challenging, but a brand persona offers an easily relatable human face as a reference point for both employees and customers.

Creating the right persona for your brand can be tricky, so in this post, we'll explore how brand personas work and outline steps to create one for your business.

So, no matter if you're buying a Shopify store and want to rebrand, or if you own an established store that wants to refine your marketing, let’s jump in.

What is a Brand Persona?

A brand persona is a visual representation of a brand as an individual, complete with fictitious personal details, reflecting the brand's characteristics, values, and voice. It's similar to a character profile created by a writer.

In addition to brand style guides, which outline how a brand should be visually represented, a brand persona promotes consistency. It helps employees understand how the brand should be portrayed and provides customers with a relatable face to connect with.

How Brand Persona is Differs From Other Brand Concepts

Beardbrand has a strong brand persona. This is a brand persona example with a few of their products
BeardBrand is a Shopify-based B2C retailer that has an awesome brand identity

Now that we have a working definition of a brand persona - let's examine how it differentiates from your other brand elements. Sometimes it's easy to get confused between terms like brand persona, buyer persona and and brand identity.

Brand Persona vs. Brand Identity

Both brand persona and brand identity define a brand's uniqueness through visual attributes. However, brand identity encompasses all assets contributing to a brand's representation, such as custom logo designs, websites, typography styles, and color schemes..

Brand Persona vs. Brand Personality

While both terms sound similar, persona refers to an image-based avatar, while personality describes a brand's general vibe. Brand personality includes the tone of a brand's written communication, while a brand persona embodies these attributes in a character. Brand personality is a precursor to a brand persona.

Brand Persona vs. Buyer Persona

A buyer or user persona represents a customer segment as an individual, replacing demographic data with a name and face. While similar to a brand persona, a buyer persona describes customers, not the business. Marketers typically create multiple buyer personas to represent different customer segments.

How to Create a Brand Persona in 6 Steps

In today's highly competitive business landscape, brands must be able to connect with their target audience on a deeper level. A brand persona can be the key to unlocking this connection, as it humanizes your brand and creates a relatable face for your audience. By developing a brand persona, you can communicate your brand's values, voice, and personality more effectively. In this blog post, we'll outline the essential steps to create a brand persona that resonates with your customers.

Step 1: Lay the Foundation by Defining Your Brand

Before you can develop a brand persona, you must have a clear understanding of your brand's core values, mission, and target audience. Take time to analyze your brand's strengths and weaknesses, and determine what sets you apart from your competitors. By establishing a strong foundation, you'll have a clear direction when crafting your brand persona.

Step 2: Identify Your Brand's Personality Traits

Once you've defined your brand, it's time to identify the human characteristics that best represent it. Think of your brand as a person and consider which adjectives describe its personality. Is your brand adventurous, sophisticated, or nurturing? Consider using Jennifer Aaker's "Big Five" dimensions of brand personality as a starting point: sincerity, excitement, competence, sophistication, and ruggedness.

Step 3: Understand Your Target Audience

To create a brand persona that resonates with your customers, you must understand who they are and what they value. Research your target audience, identifying their needs, preferences, and pain points. This information will help you tailor your brand persona to appeal to your target audience.

Step 4: Evaluate Your Brand's Relationship with Customers

Consider the role your brand plays in the lives of your customers. Does your brand act as a mentor, a friend, or a provider of solutions? By understanding the nature of this relationship, you can develop a brand persona that accurately reflects the connection between your brand and its customers.

Step 5: Craft Your Brand Persona Profile

With a clear understanding of your brand's personality and relationship with its customers, it's time to bring your brand persona to life. Develop a comprehensive profile that includes the following elements:

Name: Choose a name that represents your brand persona and resonates with your target audience.

Picture: Visualize your brand persona with an image, illustration, or stock photo that embodies their personality.

Bio: Write a brief description of your persona's background, career, and interests.

Age: Determine the age range that best represents your brand persona.

Hobbies and Interests: List hobbies and interests that align with your brand's values and appeal to your target audience.

Personality Type: Consider using a personality framework, like the Myers-Briggs Type Indicator, to describe your persona's temperament.

Likes and Dislikes: Detail your persona's preferences in areas such as food, music, and entertainment.

Quote: Include a quote that captures your brand persona's voice and attitude.

Step 6: Test and Refine Your Brand Persona

Once you've developed your brand persona, it's essential to gather feedback from your team and a sample of your target audience. Use surveys or focus groups to gauge their perceptions and ensure that your brand persona accurately represents your brand. Based on this feedback, make any necessary adjustments to refine your persona.

Creating a brand persona is an invaluable exercise for businesses looking to strengthen their connection with customers. By following these steps, you'll craft a unique and relatable persona that accurately represents your brand's values, voice, and personality. With a well-developed brand persona, you'll be better equipped to engage your audience and foster lasting relationships with your customers.

The Crucial Role of Design in Brand Persona

A strong brand persona is essential in today's competitive market, as it helps businesses connect with their target audience and communicate their brand values effectively. However, creating a compelling brand persona goes beyond crafting a relatable character or a catchy slogan. Design plays a critical role in shaping your brand persona, as it serves as the visual representation of your brand's identity. In this next part of the blog post, we'll explore the vital role design plays in creating a brand persona and discuss key design elements that can help bring your brand to life.

The Importance of Design in Brand Persona

Design is an essential aspect of your brand persona, as it helps convey your brand's personality, values, and story in a visually appealing manner. It not only captures the attention of your target audience but also creates a lasting impression, making it easier for customers to recognize and remember your brand. By incorporating design elements that resonate with your audience, you can create a cohesive and memorable brand persona that sets you apart from the competition.

Key Design Elements to Consider for Your Brand Persona

Now that you know the ingredients for building your brand persona, you might be wondering how your brand persona and brand assets come together. So, let's get some inspiration from Native, one of the best Shopify store's in business and learn how they use their brand persona to guide their and marketing efforts.


Your logo is the most prominent visual element of your brand persona, representing your brand's identity in a single, powerful symbol. A well-designed logo should reflect your brand's personality, be easily recognizable, and create a strong emotional connection with your audience. Consider the colors, typography, and imagery that best represent your brand when designing your logo.

Notice how Native has stripped their logo down to a clean, minimalistic font. This nicely reflects their brand characteristics and communicates a sense of simplicity, cleanliness, and pureness.

Color Palette

Native has a well developed brand persona - this highlights the best aspects of their brand persona

Colors play a significant role in shaping your brand persona, as they can evoke emotions, convey specific moods, and create a sense of harmony across your branding materials. Choose a color palette that aligns with your brand's personality and values, ensuring consistency across all design elements and marketing materials, including product videos. Native use a nice blend of pastel colors combined with copious amounts of white space to create a feeling of modernity and help them stand out from the competition.

Pro tip: You can use a tool like coolors to generate a palette for your brand at zero cost.


Typography can significantly impact your brand persona, as different font styles can convey various emotions and attitudes. Choose fonts that reflect your brand's personality and complement your logo and color palette. Consistent use of typography across all brand materials helps reinforce your brand persona and ensures a cohesive visual identity.

Imagery and Illustrations

Imagery and illustrations can help bring your brand persona to life by visually representing your brand's story, values, and personality. Choose images that resonate with your target audience and support your brand's messaging. You can use photography, custom illustrations, or a combination of both to create a unique and engaging visual experience for your audience.

Website and Digital Presence

Your website and digital presence serve as vital touchpoints for your brand persona. Ensure that your website's, and especially your homepage design, aligns with your brand's personality and creates a seamless user experience. Incorporate your brand's color palette, typography, and imagery throughout your website to create a cohesive and memorable online presence.

Packaging and Print Materials

Native + Coconut & Vanilla

Packaging and print materials, such as business cards and brochures, are essential components of your brand's visual identity. Design these materials with your brand persona in mind, ensuring consistency in color, typography, and imagery. Well-designed packaging and print materials can help reinforce your brand persona and create a lasting impression on your customers.

By incorporating design elements that reflect your brand's personality and values, you can create a cohesive and memorable visual identity that sets you apart from the competition. Invest time and resources in designing your brand persona, and you'll be well on your way to building a lasting relationship with your customers and achieving long-term success in today's competitive market.

Brand Persona Examples: 5 Companies Do it Well

Creating a compelling brand persona is an essential aspect of any successful eCommerce marketing strategy. It helps businesses connect with their target audience, convey their brand values, and differentiate themselves from competitors. Some brands have managed to create unforgettable brand personas that not only resonate with their audience but also have a significant impact on their overall success. In this blog post, we will explore examples of successful brand personas and discuss the factors that make them stand out.

Apple: The Innovator

Apple's brand persona is synonymous with innovation, sleek design, and cutting-edge technology. This persona has helped Apple position itself as a leader in the tech industry and create a loyal following of customers who are eager to adopt the latest Apple products. The minimalist design aesthetic, strong focus on user experience, and consistent branding across products and marketing materials contribute to the success of Apple's brand persona.

Nike: The Motivator

Nike's brand persona is all about motivation, performance, and athleticism. By inspiring people to push their limits and achieve their goals, Nike has established itself as a dominant player in the sportswear market. The brand's iconic "Just Do It" slogan, along with powerful visuals featuring top athletes and aspirational messaging, have made Nike's brand persona highly effective and influential.

Coca-Cola: The Happiness Ambassador

Coca-Cola's brand persona is centered around happiness, togetherness, and creating memorable moments. The brand has consistently used its advertising campaigns to evoke positive emotions and share uplifting stories. Coca-Cola's iconic red color, script logo, and engaging visuals have contributed to a strong and memorable brand persona that has stood the test of time.

Dove: The Self-Esteem Advocate

Dove's brand persona is focused on promoting self-esteem, body positivity, and embracing one's natural beauty. The brand's "Real Beauty" campaign, featuring women of various shapes, sizes, and backgrounds, has helped Dove stand out in the crowded beauty industry. By advocating for a more inclusive definition of beauty and supporting various social initiatives, Dove's brand persona has resonated with a wide audience and driven significant brand loyalty.

Tesla: The Eco-Innovator

Tesla's brand persona is a combination of environmental responsibility and technological innovation. As a pioneer in the electric vehicle industry, Tesla has positioned itself as a forward-thinking brand committed to reducing carbon emissions and creating sustainable transportation solutions. Tesla's sleek vehicle designs, ambitious goals, and outspoken CEO Elon Musk have all contributed to the brand's distinct persona and helped to establish Tesla as a market leader.

The success of these brand personas demonstrates the importance of creating a strong and relatable identity that resonates with your target audience. By understanding your brand's core values, defining your target audience, and creating a consistent visual and messaging strategy, you can develop a powerful brand persona that sets your business apart from competitors and drives long-term success.

Remember to take inspiration from these successful brand personas while crafting your own, but always stay true to your brand's unique characteristics and values. With a well-defined brand persona, you can create a lasting connection with your audience and position your brand for continued growth and success.

Go Forth & Create a Brand Persona!

Creating a compelling brand persona is essential for any business that aims to stand out in a competitive market and build strong relationships with its customers. A well-defined brand persona humanizes your brand, making it relatable and easy for your audience to connect with. By understanding your brand's core values, defining your target audience, and consistently applying design elements, you can create a lasting impression that sets your business apart from competitors.

The examples of successful brand personas mentioned in this article serve as a source of inspiration, but remember to stay true to your brand's unique characteristics and values. Continuously refine and adapt your brand persona based on feedback and changes in the market to ensure that it remains relevant and appealing to your target audience.

With a robust and memorable brand persona, you'll be better positioned to engage your audience, foster lasting relationships, and achieve long-term success in today's highly competitive business landscape.

Author Bio

Aviad Shahar is the leading force behind Project Human, a renowned branding agency, specialized in reshaping consumer brands for the digital age. For over eight years, Project Human has driven brand initiatives across a myriad of B2C industries, making a pivotal contribution in propelling these brands to reach the much-coveted 8-figure mark. The roll call of these brands includes Kewlioo, the leading sauna-wear retailer in the US, and Wipertech, Australia's premier D2C wiper blade brand.

Start your Free Trial

ReConvert empowers you to instantly boost revenue by 15% with one-click upsells, customized thank you pages, and more.
Find it on the
Shopify App Store